Bq99 Terms and Conditions — What You Need to Know Before You Start

Bq99 (bunq99.org) is an online gaming and betting platform. These Terms and Conditions form a legally binding agreement between bq99 and all its users. By registering an account, logging in, or using any of our services, you are considered to have read and accepted these terms.

These Terms and Conditions may be updated at any time. We will post a notice on the platform and update the "Last Updated" date when changes are made. Continued use of our services after any update constitutes acceptance of the revised terms.

• These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh.
• Bq99 reserves the right to modify, suspend, or discontinue any service at any time.
• If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

To use bq99, you must register an account with accurate information. Each individual is allowed only one account. Multiple accounts will be closed and any funds held may be forfeited.

You must provide your real name, date of birth, email address, and mobile number when registering. Providing false or inaccurate information may result in account suspension or termination. bq99 reserves the right to request additional documentation for identity verification at any time.

• Password security: Keep your account password confidential. Do not share it with anyone.
• Login credential theft: If you suspect your account has been hacked or accessed without your authorization, contact support immediately.
• Account transfer: Selling or transferring your account to another person is strictly prohibited.
• Verification: bq99 follows a KYC (Know Your Customer) process. Identity verification may be required before a withdrawal can be processed.

Bq99 services are for adults only. To register and participate in any betting or gaming activity, you must be 18 years of age or older must be.

Bq99 places the highest priority on protecting minors. Any account found to have been registered with a false age will be immediately suspended and all associated transactions reversed. We urge parents and guardians to stay mindful of their devices and accounts.

• A National ID or passport may be requested for age verification.
• Registration from restricted regions is not permitted.
• Each user may only use their account for personal use.

Deposits and withdrawals on bq99 can be made via bKash, Nagad, and other approved payment methods. Minimum and maximum transaction limits are listed on the platform's payment page.

All deposits are accepted in BDT. Withdrawal processing may take up to 24 hours. Additional verification may be required for large withdrawal amounts.

• Your account: Deposits and withdrawals must be made using a payment account registered in your own name.
• Third-party use prohibited: Using another person's payment account is strictly prohibited.
• Currency conversion: bq99 does not charge any currency conversion fees; however, your bank or mobile banking provider may apply their own fees.
• Illegal funds: If money laundering or funds from an illegal source are detected, the account will be immediately closed and the relevant authorities will be notified.

Bq99 offers a variety of bonuses and promotional offers, including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus has its own terms, which are clearly stated on the relevant offer page.

Before claiming any bonus, read its specific wagering requirement. Winnings derived from a bonus cannot be withdrawn unless the wagering conditions have been fully met.

• Each user may use each bonus offer once only.
• Any attempt to abuse bonuses or claim them through multiple accounts will result in all bonuses being cancelled.
• Bq99 reserves the right to modify or cancel any bonus offer at any time.
• In any bonus-related dispute, bq99's decision is final.

When placing bets on bq99, the specific rules of each market apply. Bets generally cannot be cancelled or changed once an event has started. For live betting, odds may change at any moment.

If an event is cancelled or postponed, bq99 will refund the stake for that bet unless otherwise specified under special rules. bq99 relies on internationally recognized sources to determine results.

• Maximum bet limit: Each market has a maximum bet limit in place.
• Incorrect odds: bq99 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Match fixing: Any bet associated with suspected match-fixing or abnormal betting patterns will be voided.
• Technical issues: bq99 will not be held liable for bets lost due to server or network errors.

The following activities are strictly prohibited on bq99. Violations may result in permanent account closure and forfeiture of all deposited funds.

• Creating multiple accounts or using another person's account.
• Attempting to abuse bonuses or exploit the system.
• Money laundering or illegal financial activity.
• Attempting to hack, crack, or unauthorizedly modify the platform's software.
• Placing bets using bots or automated software.
• Harassing or defrauding other users.
• Verifying an account using false information.

Bq99 reserves the right to suspend or permanently close any account at any time and for any reason, particularly where there is evidence of a rule violation.

You may close your account at any time by contacting our support team. Any valid balance can be withdrawn before the account is closed.

• If an account is closed due to a terms violation, any accumulated bonuses and associated winnings will be forfeited.
• You have the option to voluntarily restrict or close your account in support of responsible gaming.
• Bq99 will consider requests to reopen a closed account, but approval is not guaranteed.

Bq99 takes the protection of your personal information very seriously. To learn how we collect, store, and use your data, please refer to our Privacy Policyas detailed in.

• Your information is never sold to third parties.
• Your information is not shared unless required by law.
• All data is secured with SSL encryption.

Bq99 provides its services on an "as-is" basis. bq99 is not liable for any losses resulting from technical issues, internet outages, or third-party faults.

• Bq99 is not liable for any financial losses resulting from betting or gaming.
• Bq99 is not responsible for any losses caused by issues with the user's own device or connection.
• Bq99 is not liable for any service interruptions caused by force majeure events such as natural disasters or government directives.

Bq99 may update these Terms and Conditions, in part or in full, at any time. Any changes will be announced via a notice on the platform, and the "Last Updated" date at the top of the page will be revised accordingly.

• You may be notified of significant changes via email or SMS.
• Continued use of the service after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or concerns about these Terms and Conditions, please reach out to our support team. We provide 24/7 assistance.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week.
• Disputes will first be addressed through an amicable resolution process.
• If a resolution cannot be reached, the matter may be escalated through bq99's licensing authority.