Betting is entertainment — not a livelihood. bq99 believes responsible gaming means knowing your limits, keeping a clear head, and making decisions with your family in mind. On this page, we'll show you exactly how to do that.
Play for fun, play responsibly.
At bq99, we see betting as a form of entertainment — not a source of income. Responsible gaming means staying aware of your financial limits, putting your family first, and keeping betting a small, enjoyable part of your life.
Many people in Bangladesh enjoy betting on cricket or football — that's perfectly normal and fine. But when betting starts to spiral out of control, it can have a serious negative impact on personal and family life. bq99 wants every one of its users to stay happy and healthy.
Responsible gaming is built on three core principles: Awareness — Knowing your own playing habits; Control — Knowing when to stop; and Assistance — Seeking help when needed.
Betting is never a solution to financial problems. If you feel like you're betting to win back money you've lost — that's a warning sign. Stop right now and reach out to support.
It's not always easy to notice when a betting habit starts becoming a problem. If you recognize any of the following in your life, it's worth pausing to reflect:
If any of the above resonates with you — that's not a weakness, it's an opportunity to know yourself with courage. bq99 is here for you. Reach out to support and we'll help.
Every logged-in user on the bq99 platform can set their own limits directly from their account settings. It's the most effective way to stay in control. The following tools are available to you at no charge:
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, a 7-day waiting period applies.
Decide in advance how much you're willing to lose within a given period. Once you hit that limit, betting stops automatically — you won't be able to continue.
Set a daily time limit for how long you want to spend betting. When the time is up, the platform will automatically log you out.
You can take a temporary break of 1 day to 6 weeks. During the break, no deposits or bets can be placed on your account.
Using these limits isn't a sign of weakness — it's what smart, responsible players do. bq99 always wants you to stay in control.
If you feel you need a long break from betting, bq99's self-exclusion feature is here for you. It's completely free and you can apply at any time.
You can choose from a 6-month, 1-year, 3-year, or permanent self-exclusion.
Your account will be locked as soon as the request is submitted. No deposits, bets, or logins will be possible.
To reactivate your account after the exclusion period ends, please contact our support team.
While self-exclusion is active, bq99 will not send you any promotional offers or bonus messages. Any attempt to reactivate the account before the period ends will not be accepted — this is for your own protection.
To activate self-exclusion, email [email protected] or go to Account Settings. Our team will process your request within 24 hours.
Bq99 strictly does not serve anyone under the age of 18. Age is verified during registration, and KYC documents are requested in cases where eligibility is in doubt.
Betting addiction is a real issue and nothing to be ashamed of. Asking for help takes courage. Here are some ways to get support:
[email protected] — Send us any questions or requests for help related to responsible gaming. We're here to assist in both Bengali and English.
Bq99 is more than a betting platform — we're building a responsible community. Our commitments include:
We believe that when betting is done responsibly, it can be a genuinely enjoyable experience. Your happiness and wellbeing are the true measure of our success.
We offer 5 effective tools to help keep your betting experience safe — completely free of charge.
Set your own daily, weekly, and monthly deposit caps. Reducing a limit takes effect immediately.
Decide in advance how long you'll bet each day. When your time is up, the platform will automatically give you a break.
View a detailed report of your monthly betting activity, total deposits, and withdrawals at any time.
Take a break from 1 day to 6 weeks. No bets or deposits will be possible during this time.
For a longer break, self-exclude for anywhere from 6 months to permanently. Takes effect as soon as you apply.
Our support team is available seven days a week to assist with any responsible gaming questions.
Here you'll find answers to the questions our users ask most.
Responsible betting at bq99 means knowing your limits and keeping entertainment in its place. Register today and enjoy a safer betting experience.